Career Management Consultant

Summary

Here's my favorite branding quote: “If you don’t know what you bring to the table, you won’t get a seat there.” And that's why I think it's important to understand the value you bring to your next position!
My passion and expertise is in helping professionals move from their last job to their next one - bridging that gap and guiding people through this transition as quickly and easily as possible. My coaching approach focuses on practical, results-based strategies which have been developed from years of experience in business management, and these steps help my clients move forward in measurable ways to achieve their professional goals.

Specialties:
• Resume Building
• Interview Coaching
• Professional Branding
• Career Assessments including MBTI, Birkman and Strong Interest Inventory
• Job Search Strategies and Practical Action Steps
• Facilitation of Small Groups

Career Timeline

  1. -
    B.A., English and Business Administration, Wayland College
  2. -
    Credit Manager, Tennant Company
    Managed a team of credit and collection professionals responsible for approximately $50 million in receivables. Key responsibilities included monthly analysis and reporting of accounts receivable risk, management of over 200,000 customer records in SAP (ERP system) and annual budget planning.
  3. -
    Customer Service Manager, Tennant Company
    Managed a team of customer service reps. Responsible for customer satisfaction including prompt and professional customer support and timely, accurate order processing. Key projects focused on performance measurement and development. Significant accomplishments include:
    • Improved hiring process to include skills testing, which resulted in 30% increase in employee productivity.
    • Implemented employee performance metrics which provided well-rounded, consistent and equitable feedback and measurements.
    • Developed phone coaching process and measurement tool to improve quality of customer contacts.
    • Created monthly newsletters to share pertinent organizational changes in a casual, fun format.
  4. -
    Career Coach, Career Summit / OI Partners
    Provided career transition services to all levels of people in a wide variety of professions to help them take control of their career. Specialties included:
    • Resumes - Wrote professional, targeted resumes for people of all levels and professions. I believe that writing a good resume is the heart of the entire job process and prepares clients for selling themselves in other ways too.
    • Interview Coaching – Asked in-depth and probing questions which increase confidence and improve communication. My previous experience as a hiring manager and natural curiosity in asking questions led to a valuable learning experience for my clients.
    • Career Assessments – Certified in personality, interest and branding assessments to help clients clarify career goals and options.
    • Job Search and Networking Tips – Applied practical suggestions and ideas to help clients move forward in their job or career search.
    • Career Change – Guided people to find their next career or job through probing questions and practical steps. My personal experience and the tools I've developed were critical elements for my clients to reach their goals.
  5. -
    Career Management Consultant, Right Management
    Provide individual coaching and facilitate group sessions to professionals in career transition. Offer guidance on managing a successful job search and coach clients to be prepared for the job market through assessment, resume creation, interviewing and networking.
    • Help job seekers identify their professional brand and leverage it in job search.
    • Guide clients in setting practical action steps and plans to achieve career success.
    • Coach job seekers to strengthen interview skills and build confidence.
    • Provide interview strategies to help clients present themselves in best manner.
    • Assist in writing targeted, strongly branded resumes and profiles.
    • Effectively facilitate groups with a personal yet professional approach.
    • Brainstorm with clients to find new networking methods and ideas.
    • Guide clients to apply assessment and self-awareness results to career decisions.

Proudest Accomplishment

Changing careers to a field I truly enjoy where I can help people find satisfying jobs and careers.

Experience Highlights

  • Credit Manager
    Tennant Company
  • Customer Service Manager
    Tennant Company
  • Career Coach
    Career Summit / OI Partners
  • Career Management Consultant
    Right Management

Education Highlights

  • B.A., English and Business Administration
    Wayland College

Causes

  • Volunteer Career Coach
    Shakopee Women's Prison

Skills

  • Leadership
  • Workshop Facilitation
  • Job Coaching
  • Career Assessment
  • Resume
  • Personal Branding
  • Coaching
  • Interview Coaching
  • Career Services
  • Job Search
  • Career Management
  • Career Transitions
  • Outplacement
  • Career Development
  • Strong Interest Inventory
  • Myers-Briggs (MBTI)
  • Career Assessments
  • Career Counseling
  • Job Search Strategies
  • Professional Branding
  • Interview Preparation
  • Resume Writing

Location

Greater Minneapolis-St. Paul Area